FAQ’s about:

Booking and Treatment

  • We do not require a doctors note, however some insurance providers do. Inquire with your provider to see if you need a doctors note to receive insurance coverage for your appointment.

  • Yes! All of our therapists are registered RMT’s. To see their other qualifications, refer to our staff page.

  • For general massages, wear whatever you are most comfortable in. All areas of the body not being treated will be draped under a sheet.

    For A.R.T, comfortable athletic wear is recommended as you will not always be covered under a sheet during the treatment.

  • When you book an appointment with us, that time is reserved. We do not double book! To provide efficient service, we ask that you arrive on time and let us know within 24 hours of your appointment if you need to make changes.

    Please understand that our therapists only receive payment when they perform a service. For this reason, we strictly enforce our cancellation policy. Please notify us 24 hours in advance if you need to make any changes. Missed appointments without notice will be charged at the full cost of the missed appointment.